Frequently Asked Questions
Everything you need to know about choosing monitoring equipment, setting up locations, receiving readings by email and using monthly or annual service plans.
Answers before you start
Select a question to expand the answer.
Can one bridge connect to several HOBO loggers?
Our standard setup is one IRYS Connect™ Cellular Bridge for one HOBO® MX1101 logger, with one monthly or annual subscription per pair. Each standalone cellular sensor also requires its own subscription. Need to connect multiple HOBO® MX1101 loggers? Contact us to discuss custom configurations and pricing.
What if I need multiple sensors at the same jobsite?
Each sensor has its own subscription: $19, $29 or $39 monthly, or $190, $290 or $390 annually. You can organize multiple sensors into an optional location in your dashboard. There is no location fee or multi-sensor discount.
How much does IRYS Connectâ„¢ cost?
Purchase an IRYS Connectâ„¢ Cellular Bridge for $199 or a standalone cellular sensor for $249. Service per connected device: Site Alert $19/month or $190/year, Live Dashboard $29/month or $290/year, or Project Pro $39/month or $390/year. Hardware is owned by the customer.
Is pricing per device or per jobsite?
Standard service is one subscription per bridge/HOBO logger pair or per standalone cellular sensor, not per jobsite. For example, three devices on Site Alert cost $57/month in service fees, excluding hardware.
What is included in Site Alert ($19/month)?
Daily temperature and humidity readings by email, configurable thresholds and automatic email alerts. Detailed dashboard not included.
What is included in Live Dashboard ($29/month)?
Everything in Site Alert plus an interactive dashboard and historical charts, exports, and enhanced alert management, plus SMS text-message alerts.
What is included in Project Pro ($39/month)?
Everything in Live Dashboard plus professional PDF reports, escalation, jobsite views, and team access.
Do I rent or buy the equipment?
You purchase and own the hardware. There are no rentals or equipment returns required at cancellation. Choose monthly or optional annual prepaid service with no early cancellation penalty.
Do I need Wi-Fi or wall power?
Battery-powered equipment needs neither jobsite Wi-Fi nor an external power outlet. Adequate cellular coverage is required.
Can I use my existing HOBO logger?
The IRYS Connect™ Cellular Bridge supports the HOBO® MX1101 only. Other HOBO models are not currently supported.
How do I sign up?
Choose hardware and monthly or annual service in our Store, then pay securely through Stripe. We email instructions to access your customer dashboard with a 6-digit one-time login code. Activate your device when it arrives.
Is a dashboard included with every plan?
No. Full dashboard access begins on Live Dashboard at $29/month; Site Alert provides readings and email alerts.
Will alerts always reach me?
Delivery depends on battery power, cellular coverage and notification systems. Monitoring supplements required onsite checks; it does not replace them.
Ready to start monitoring?
Buy your equipment with a monthly or annual service plan in the Store.